We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@ri-gen.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@ri-gen.com or via our contact page.

The statements provide on our website or supplements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Please consult your doctor or medical professional before consuming. 

Please check our ingredients list to ensure that you are not allergic or intolerant to any of the products that we offer on Ri-Gen.

US Domestic - Regular 1-4 business days (USPS)

US Domestic - Express 1-3 business days (FedEx)

International - Zone 1 (Canada) 2-5 business days * (FedEx)

International - Zone 2 | 2-5 business days * (FedEx)
(France, Germany, Italy, Luxembourg, Monaco, Netherlands, United Kingdom**, Andorra, Denmark, Finland, Greece, Iceland, Liechtenstein, Malta, Norway, Portugal, Sweden)

International Zone - 3 | 2-5 business days * (FedEx)
(Australia, Indonesia, Macau, Malaysia, New Zealand, Philippines, Thailand, Vietnam, South Korea)

*Please be aware that there may be delays in the delivery due to customs-clearing processes.